Case Study: Jazz Pharmaceuticals achieves a member-focused, streamlined benefits experience with Collective Health

Jazz Pharmaceuticals - Customer Case Study

Jazz Pharmaceuticals, a Dublin-based healthcare company with about 1,100 employees, wanted its employee benefits to reflect the same patient-centered mission that drives its products. Frustrated by traditional carriers that left the benefits team handling all member questions and limited their ability to pursue strategic initiatives, Jazz selected Collective Health to administer its medical, pharmacy, dental and vision plans and to provide Member Advocates and integrated benefits tools.

Collective Health (plans live Jan 1, 2017) delivered a personalized member experience, best-in-class Member Advocates, and integrated reporting and analytics. The move freed the benefits manager from day-to-day inquiries—employees now go directly to Collective Health—while monthly member engagement reports provide measurable evidence of work offloaded and improved employee engagement, enabling Jazz to shift from treating sickness toward promoting total health.

Jazz Pharmaceuticals

Josh Freund

Senior Manager of Health and Wellbeing