Case Study: Suffern Podiatry achieves streamlined, integrated billing and greater efficiency with CollaborateMD

CollaborateMD Gives Suffern Podiatry Integrated, Customized Solutions to Streamline Billing

Suffern Podiatry, led by Howard Friedman, DPM, faced inefficient, on-premise billing software that required constant maintenance, generated paper remittances, prevented remote work, and didn’t integrate with some billing partners. After evaluating options — including third-party billing firms charging 6–7% of revenue — the practice chose CollaborateMD’s cloud-based billing software to address these challenges.

CollaborateMD implemented a customizable, integrated cloud billing platform with electronic remittance integration, insurance verification, actionable dashboard analytics, and dedicated onboarding support. The result: streamlined billing workflows, fewer paper records, the ability to work remotely, faster identification and resolution of rejections/errors, and a more cost-effective solution compared with traditional billing services — enabling Suffern Podiatry to operate more efficiently and spend more time with patients.

Suffern Podiatry

Howard Friedman

Deputy Prime Minister