Case Study: Aaron's (leading U.S./Canada retailer) achieves a modernized POS, enterprise agility and improved software quality with CollabNet VersionOne

Flexibility for Aarons Largest Software Project

Aaron’s, a leading retailer with more than 2,115 stores in the U.S. and Canada, needed to replace a 25-year-old point-of-sale system—the company’s “lifeblood.” The retailer launched a six-year effort to build CustomerCore, a replacement system to support roughly 19,000 users and about $3 billion in annual business, involving more than 15 co-located and distributed teams.

Aaron’s chose VersionOne’s configurable agile suite so teams could use Scrum or Kanban while management gained enterprise-wide visibility and scalability. The platform guided adoption of agile best practices, improved team engagement and software quality, reduced one team’s support incidents by 7–21% after rollout, and produced a prioritized backlog of ideas ready to drive future innovation.

Aaron's

John Trainor

CIO & SVP Digital Products