Case Study: IMI Critical Engineering achieves 40% shorter customer lead times with CoLab Software

IMI Critical Engineering cuts customer lead times by 40% with CoLab Software

IMI Critical Engineering, a global leader in flow control solutions, faced challenges in its design review process due to its geographically dispersed teams. They needed a faster way to gather feedback from subject matter experts internally and from suppliers to reduce design errors and accelerate decision-making. To address these communication bottlenecks and improve customer responsiveness, IMI partnered with CoLab Software to implement its Design Engagement System.

Using CoLab's platform, IMI formalized its review process, allowing experts to interrogate 3D CAD models and provide contextual feedback via a web browser without requiring meetings. This solution from CoLab enabled more thorough design scrutiny and created auditable review records. The results included a significant reduction in customer lead times, with one project aiming for a 40% improvement, identification of cost-saving material changes, and the successful acquisition of a new multi-million dollar contract.

IMI Critical Engineering