Case Study: Emerge IT Solutions achieves 3-day ransomware recovery and $12M downtime savings with Cohesity DataProtect

Emerge IT Solutions restored critical files in just three days with Cohesity DataProtect

Emerge IT Solutions, a Midwest managed IT and security services provider, had just rolled out a Cohesity‑Powered backup offering when a large manufacturing customer was hit by a targeted ransomware attack that encrypted nearly all of its 65 VMs and 500 virtual desktops. With downtime costing the customer $35,000 per hour and the insurer expecting two to three weeks for even partial recovery, Emerge faced a high‑stakes challenge to restore production quickly and avoid paying a ransom.

Using Cohesity DataProtect on its private cloud, Emerge identified clean immutable snapshots, prioritized critical VMs, and restored about 80% of encrypted files so the manufacturer could resume production in three days. The fast, simple restores (including a 1.5 TB VM in minutes), DataLock protection, and enterprise search cut recovery time by 11–18 days versus typical expectations, prevented a ransom payment, and avoided roughly $12 million in downtime losses.

Emerge IT Solutions

Jesse Kegley

Chief Revenue Officer