Case Study: Assist Insurances achieves real-time pricing control with Coherent

Assist Insurances rates 51,000+ broker quotes in 4 months with Coherent

Assist Insurances, an MGA in the Irish motor market, faced a significant challenge where updating their Excel-based rating model was a slow, manual process dependent on engineering. This created a bottleneck, as rate changes that took underwriters hours to specify would then sit in a development queue for months. This slow pace was untenable with the launch of a new real-time broker quoting system and the strict regulatory requirement to reproduce any issued quote for 30 days.

By implementing Coherent, Assist enabled its underwriting team to directly upload new versions of their Excel rater into production with an effective date, eliminating the engineering handoff. The solution from Coherent preserved every prior version for full reproducibility and compliance. This resulted in rate changes being deployed the same day, over 51,000 quotes processed in the first four months, and roughly 40 hours of integration effort instead of thousands of hours building a custom engine.

Assist Insurances