Case Study: WEX Health achieves faster product development and scalable customer integrations with Coherent Solutions

WEX Health turns to Coherent for product development capacity & process expertise in fast growth SaaS healthcare sector

WEX Health, a fast-growing SaaS provider of the OnDemand benefits-administration platform, faced limited development resources and immature software processes while needing to add strategic capabilities like Health Savings Account (HSA) support and speed customer integrations. To accelerate product development, control costs, and improve time-to-market, WEX Health engaged Coherent Solutions for outsourced development capacity and process expertise.

Coherent Solutions implemented a blended delivery model—combining WEX Health staff, U.S.-based Coherent resources, and an integrated Minsk development team—took a leadership role in delivering the new HSA product, and helped WEX Health migrate to Agile/Scrum. The engagement scaled WEX Health’s ability to fulfill a growing backlog of customer customizations, maintained customer satisfaction, shortened delivery cycles, and positioned the company to pursue and sign larger customers, demonstrating measurable gains in capacity, process maturity, and time-to-market.

Wex Health

Peter Jobbagy

Product Executive