Case Study: a global fitness franchisor achieves IT stability and seamless merger integration with Coherent Solutions

Fitness Franchisor retains Coherent Solutions as one of 2 strategic vendors through merger

The customer, a global fitness franchisor, faced significant IT disruption and vendor risk during a private equity–driven merger with another major fitness brand. New leadership created uncertainty, and the challenge involved consolidating complex IT systems and data across both mature organizations. Coherent Solutions, a long-term partner providing digital product engineering and data services, was tasked with ensuring stability and continuity throughout the transition.

Coherent Solutions embedded its software, data, and engineering teams to stabilize IT delivery and integrate platforms. This approach provided critical institutional knowledge and seamless collaboration, which proved invaluable. As a result, Coherent Solutions was retained as one of only two strategic vendors post-merger, recognized for technical excellence and being an indispensable, trusted part of the IT team, thereby significantly reducing transition risk.