Case Study: BambooHR improves HR search accuracy and efficiency with Cohere AI search and retrieval

BambooHR optimizes AI search and retrieval

BambooHR, a leading HR software provider, faced the challenge of improving the accuracy of its AI-powered search and retrieval to answer complex employee questions while ensuring the highest levels of security for sensitive HR data. To overcome this, they partnered with Cohere and utilized its Embed and Rerank models.

Cohere's solution provided the powerful AI search and retrieval technology behind BambooHR's new tool, Ask BambooHR. The implementation resulted in employees getting instant, accurate answers to tens of thousands of questions, which saved thousands of hours for HR professionals and significantly improved the employee experience, all while ensuring GDPR compliance.

BambooHR

Alan Whitaker

Head of AI