Case Study: Current achieves 10% higher verification conversion rates and faster onboarding with Cognito

How Current Uses Cognito to Move Users Through the Verification Funnel Faster

Current, the bank for modern life, struggled with a slow, information-heavy sign-up that drove high abandonment and missed KPIs across teens, parents, and individuals. To modernize onboarding, Current engaged Cognito and its API-based progressive verification to align the verification flow with their faster, mobile-first banking product.

Cognito implemented a progressive verification approach via the Cognito API, speeding users through the verification funnel, reducing the number routed to high-friction documentary checks, and giving Current’s risk team clearer reasons for failures. The change delivered measurable results: a 10% lift in user verification conversion rates, faster top-of-funnel movement, and fewer users required manual documentation.

Current

Max Kaufman

Product Manager