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Visit Website“I want to talk to a bot” – or how CRMG disrupted its industry with Cognigy.AI
CRMG
DAVID MORGAN
Chief Executive Officer and Chief Information Officer
Cognigy
Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.
Case Studies
Showing 9 Cognigy Customer Success Stories
E.ON - Customer Case Study
E.ON
Henkel - Customer Case Study
Henkel
Christian Hohmann
Head of New Technologies
Janio Asia deploys a customer-facing Conversational AI in three weeks
Janio Asia
Virtual agent probes vast technical knowledge base
Kofax
Mike Pilman
Sr Manager, Global Technical Support Operations
Virtual Agents reduce time to market for new drug
Leading Pharmaceutical Company
Lufthansa manages customers during the biggest crisis in aviation history with future-facing technology
Lufthansa
Nick Allgaier
Product Manager
99.5% faster response times at Mobily’s contact centers
Mobily
Mubarak Alharbi
Digital Experience , General Manager
Going beyond the call center to serve customers wherever they are
Salzburg AG
Sarah Haider
Digital Manager Chabot & Social Intranet
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