Case Study: Dynamo boosts answer relevancy with Cognee

Dynamo - Customer Case Study

Dynamo, a company that helps gaming firms interact with their user base via AI agents, faced a challenge in personalizing those interactions. Their existing system used a simple, templated approach and lacked the capability to provide specific suggestions based on user activity. They partnered with Cognee to build a new data layer that could serve as a foundation for a more advanced, personalized recommender system.

Cognee implemented a solution by deploying its data storage system on Dynamo's cloud infrastructure. This provided the necessary personalization layer to analyze user data and suggest optimal agent replies. The results showed a significant improvement, with Cognee's new service achieving a 75% score in answer relevancy on test cases, a major upgrade over the previous baseline performance.

Dynamo

Orr Kowarsky

Chief Executive Officer