Case Study: Cadent Gas transforms gas escape management with Cogna

Cadent Gas - Customer Case Study

Cadent Gas faced a significant challenge in managing its decades of gas escape data, which was scattered across multiple disconnected systems. This made it complex and time-consuming to search through work orders, identify repair points, and evaluate team performance against historical benchmarks. Cogna's solution was implemented to address these inefficiencies.

Cogna integrated Cadent's disparate data into a single, easy-to-use interface, providing powerful insights to its colleagues. The solution automatically reviews work orders to identify the status of restoration work. For the first time, this has enabled improved performance management informed by historical benchmarks, transforming the company's gas escape management process and saving time across teams.

Cadent Gas

Richard Sansom

Network Director