Case Study: Pure Insurance enhances employee connectivity and efficiency with CoffeePals

How Pure Insurance Enhanced Connectivity and Efficiency with CoffeePals

Pure Insurance, a member-owned insurance provider, faced a challenge in maintaining workplace connectivity for its 1,100 employees during the global pandemic. A manually-run, bi-weekly coffee chat program for over 200 participants became overly complex and time-consuming to manage using Excel, requiring volunteers to dedicate multiple hours each week to coordinate matches. This led them to seek a solution from the vendor, CoffeePals.

The solution was implementing CoffeePals to fully automate the employee matching process. This freed the volunteer team to focus on engagement, allowing them to scale the program from a few hundred to over 500 participants. CoffeePals delivered a highly positive employee experience, directly enabling career-changing connections and improving company morale. The investment in the platform proved far more cost-effective than the significant manual effort it replaced.

Pure Insurance

Safiya Reid

Assistant Vice President