Case Study: National Financial Services Company achieves 10-minute phishing detection and response with Cofense

National Financial Services Company - Customer Case Study

National Financial Services Company, trained on Cofense PhishMe™, needed to move beyond user awareness to faster reporting and response for suspected phishing. To close that gap they deployed Cofense Reporter™ for one‑click user reporting and Cofense Triage™ for automated analysis and prioritization of reported emails.

Cofense’s tools automatically grouped and analyzed reported messages, enabling the security team to identify and block a credential‑phishing campaign in 10 minutes rather than days, and to take down the malicious landing page before any employees entered data. Cofense’s rapid detection also let the company share indicators with FS‑ISAC, improve threat‑intelligence leadership, and deliver clear, measurable gains in phishing response time and operational efficiency.