Case Study: Multinational Financial Services Company achieves 25% higher phishing-reporting rates and stops real attacks with Cofense

Multinational Financial Services Company - Customer Case Study

Multinational Financial Services Company faces continuous, sophisticated phishing attacks and uses Cofense (including Cofense PhishMe) to educate employees and raise awareness. They run monthly, targeted simulations focused on high‑risk groups (for example, finance teams and anyone who corresponds externally) so staff learn to recognize real attack patterns rather than generic “gotcha” exercises.

Cofense provided managed analysis (the managed version of Cofense Triage) and hands‑on support to correlate simulations with verified threats, run custom campaigns based on real IOCs (domains, executive spoofing), and feed findings to the SOC for rapid containment. As a result, reporting rates improved—targeted campaigns produced more than a 25% higher reporting rate over the next three months—and Cofense’s triage helped stop a sophisticated typo‑squatted executive spoofing campaign before it caused damage.