Case Study: Fortune 600 food company achieves 75% phishing response rate and reduced email risk with Cofense Phishing Defense Center

Managing Phishing Reports and Creating a Culture of Cybersecurity

The Fortune 600 Company, a large food company with more than 5,000 email users, was overwhelmed by the volume of employee phishing reports and lacked a consistent feedback loop, which undermined reporting and a culture of cybersecurity. To tackle this, the organization engaged Cofense and implemented Cofense’s Phishing Defense Center (PDC) along with Cofense Intelligence and security awareness training.

Cofense automated ingestion and analysis of suspected phishing emails via the PDC, quarantining and removing threats across customer environments and feeding real-time intel into training simulations. Cofense’s solution eliminated the backlog so all reports could be addressed, improved employee feedback, and delivered measurable impact: an internal risk assessment showed positive ROI and a phishing simulation response rate rose from 23% to 75%.