Case Study: Leading Australian Aviation Company achieves 10% drop in phishing susceptibility and 9% fewer click-throughs with Cofense

Aviation Company Stops Phishing Attacks From Taking Flight

Leading Australian Aviation Company, a high‑profile carrier whose reputation could be nationally visible if breached, faced a mandate from its board to strengthen phishing defenses. The company engaged Cofense, deploying Cofense PhishMe™ for simulation-based training and Cofense Reporter™ for one‑click employee reporting to proactively reduce phishing risk.

Cofense ran targeted simulations and enabled easy reporting, resulting in measurable improvement: user susceptibility fell by 10% and clicks on embedded links dropped by 9%. Employees began reporting real phishes to security teams, and those teams are now stopping attacks reported by staff — demonstrating Cofense’s impact on both awareness and incident prevention.