Case Study: Barnes & Noble College improves EDI visibility and vendor relations with Syncrofy by CoEnterprise

Leading College Bookseller Gains EDI Visibility and Further Enhances Vendor Relations with Syncrofy

Barnes & Noble College, a leading college bookseller, needed to automate its EDI processes to gain real-time visibility into its supply chain. Manually extracting insights from thousands of monthly EDI transactions was a significant resource drain for its internal team. They sought a solution to quickly identify data discrepancies and improve transparency across ordering, shipping, and invoicing.

CoEnterprise implemented its Syncrofy solution, which provided streamlined visibility tools and features like Timeline and Exceptions. This allowed the company to proactively monitor data, troubleshoot issues, and empower business users across departments with self-service data queries. As a result, the EDI team now spends less than 5% of its time searching for data, saving the company time and money while significantly enhancing vendor relations.

Barnes & Noble College

Mary Foti

EDI and B2Bi Analyst