Case Study: Cox Automotive achieves 99.999% uptime and 100% reliable payment processing with CoEnterprise

CoEnterprise Helps Cox Automotive Modernize Legacy MFT Platform, Achieve 99% Uptime and 100% Reliable Payment Processing

Cox Automotive, a unit of Cox Enterprises, was challenged by an outdated and problematic legacy IBM Sterling File Gateway platform that could not scale to meet business needs. This system, which processed all vendor payments, suffered from frequent downtime and created significant operational headaches, threatening revenue and customer satisfaction. Cox Automotive turned to their existing partner, CoEnterprise, for a solution to modernize their file transfer infrastructure.

CoEnterprise led a successful migration to a modernized IBM Sterling File Gateway platform using their proven framework and methodology. The solution delivered exceptional results, including achieving 99.999% uptime and 100% reliable payment processing. This measurable improvement recouped lost revenue and increased customer satisfaction for Cox Automotive. The partnership with CoEnterprise also provided valuable thought leadership and enabled faster, more streamlined partner onboarding.

Cox Automotive

Mohammad Butt

Sterling Product Owner/Chief Architect