Case Study: Mobile X achieves more effective, efficient scheduling with coeno

Mobile X streamlines scheduling software with coeno after 2.5-hour user interviews

The customer, Mobile X, faced the challenge of modernizing its highly complex Dispatch scheduling software for the web to provide a more intuitive user experience. The vendor, coeno, was engaged to lead this UX research and optimization project.

coeno implemented a solution based on extensive user research, including expert reviews and in-depth interviews, which informed the creation and usability testing of two prototype concepts. The result was a reduced, optimized, and modern web-based tool that allows Mobile X customers to organize their scheduling more effectively and efficiently, a success confirmed by positive feedback from both new and existing users.

Mobile X