Case Study: Sprint saves hours of customer time with Codeproof

How Sprint saved hours of customer time by switching to Codeproof

Sprint, one of the largest telecommunications companies in the United States, needed a better way to manage hundreds of customer devices while freeing up its account team from constant MDM troubleshooting. Senior account executive Pamela Ward was spending too much of her day firefighting issues with the previous solution, including Knox and JAMF, instead of serving customers.

Sprint turned to Codeproof’s MDM/UEM platform for a more user-friendly, secure, and customizable way to manage Samsung devices. With Codeproof, Sprint reported a simpler UI, easier navigation, better cross-version reliability, and stronger device lockdown when policies were broken, along with excellent customer service. The result was 0 unauthorized app infiltrations, no security incidents since installing Codeproof, and a 10/10 likelihood to recommend Codeproof to a friend or colleague.

Sprint

Pamela Ward

Account Manager II