Case Study: Victim Support streamlines charity operations with Codeless Platforms BPA Platform

Victim Support - Customer Case Study

Victim Support, an independent charity providing support to crime victims in England and Wales, faced challenges with isolated information silos across its departments. To improve operations, ensure compliance, and facilitate database synchronization between its new CRM (Donor Strategy) and its finance system (Unit 4 Business World), the charity turned to vendor Codeless Platforms and its BPA Platform solution.

Codeless Platforms implemented the BPA Platform to automate time-intensive reconciliation and data entry tasks between the systems. This solution eliminated manual work, saving significant man-hours and ensuring consistent, reliable processes. The result was such a success that Victim Support adopted the BPA Platform across the entire business, using it to automate numerous tasks, expand the functionality of its CRM, and gain widespread user engagement for its applications.

Victim Support

Steve Owen

Victim Support