Case Study: Starlite Direct achieves faster order processing with Codeless Platforms BPA Platform

Integrating eBay with Sage 200 to manage sales orders and stock levels

Starlite Direct, a leading European wholesale dancewear supplier, faced significant operational challenges due to a lack of integration between its eBay store and its Sage 200 business management system. The manual processing of orders, stock updates, and customer feedback was extremely time-consuming, inefficient, and prone to error, which was holding the business back as it expanded. To automate these repetitive tasks and improve the customer experience, they partnered with their IT provider and vendor Codeless Platforms.

Codeless Platforms implemented its BPA Platform to create a seamless integration between eBay and Sage 200. The solution automatically downloads orders on an hourly basis, syncs stock levels to comply with eBay's selling restrictions, and triggers automated feedback responses. This eradication of manual administration saved considerable time, eliminated data entry errors, and allowed staff to be reallocated to more constructive tasks, dramatically improving order processing efficiency for Starlite Direct.

Starlite Direct

Gill Clarke

Director