Case Study: Forshaws Davies Ridgway LLP improves credit control, compliance and marketing with Codeless Platforms BPA Platform

Improving efficiencies around credit control, marketing and compliance

Forshaws Davies Ridgway LLP, a Cheshire-based law firm, faced challenges managing aged debts, adhering to strict compliance regulations, and generating targeted marketing opportunities. They sought help from vendor Codeless Platforms to automate these manual and time-consuming administrative processes primarily linked to their TikitTFB Partner case management system.

Codeless Platforms implemented its BPA Platform to automate over 75 tasks, including the credit control process, compliance alerting, and targeted marketing communications. The solution led to a reduction in aged debts, increased revenue from new marketing leads, and IT cost savings of £50k for the law firm, significantly improving operational efficiency across all departments.

Forshaws Davies Ridgway LLP

David Wood

Chief Technical Officer