Case Study: Grosvenor Technology improves order processing efficiency with Codeless Platforms BPA Platform

Grosvenor Technology - Customer Case Study

Grosvenor Technology, a UK-based supplier of access control systems, faced challenges with an unreliable and inflexible legacy middleware solution that failed to properly integrate its Salesforce CRM with its Sage 300 accounting software. This created inefficient, duplicate work and prevented the company from improving its core business processes. To solve this, Grosvenor Technology partnered with vendor Codeless Platforms.

Using its BPA Platform, Codeless Platforms integrated Salesforce with Sage 300. The solution automated the transfer of orders from Salesforce to Sage 300 and extracted invoiced data back into the CRM. For Grosvenor Technology, this resulted in a highly reliable and efficient process, reducing order transfer times from hours to moments and freeing the sales team to work entirely within Salesforce. This provided the foundational efficiency needed to finally implement long-overdue business plans and explore new opportunities like online customer trading.

Grosvenor Technology

Peter Jones

IT Manager