Case Study: Tourism Northern Ireland achieves greater efficiency and customer insight with Codec’s Microsoft Dynamics 365 cloud migration

Tourism Northern Ireland centralizes core business processes with Codec-dss and improves cloud security

Tourism Northern Ireland faced challenges with its digital transformation and legacy IT systems, including siloed data and inefficient processes. The organization sought to migrate to a more flexible cloud infrastructure. They partnered with the vendor Codec to manage this transition and implement Microsoft Dynamics 365 for Customer Engagement.

Codec designed a solution that included onboarding Microsoft Dynamics 365 and migrating the full IT environment to Azure cloud. This provided Tourism Northern Ireland with a scalable infrastructure, improved security and compliance, and a single view of the customer. The vendor Codec delivered results including complete control of IT systems, cost efficiencies, and a coordinated platform for all core business processes.

Tourism Northern Ireland