Case Study: Dublin Airport Authority achieves streamlined shift swapping and workforce compliance with Codec and Microsoft Power Platform

Dublin Airport Authority streamlines shift swaps for 600 workers with Codec-dss

The Dublin Airport Authority (DAA) faced a challenge with its outdated time management system, which could not handle bulk shift swapping for its frontline workforce. This inefficiency created significant administrative overhead and compliance concerns under Ireland's Working Time Act. To address this, the DAA partnered with vendor Codec-dss to find a modern solution.

Codec-dss implemented a custom mobile application built on Microsoft Power Platform. This solution streamlined the shift swap process, enabling real-time requests and approvals while ensuring compliance. The project successfully reduced administrative waste, improved operational efficiency, and increased internal advocacy for future digital transformation initiatives at DAA.

Dublin Airport Authority