Case Study: OTE Group achieves higher software quality and fewer production issues with Code4thought

OTE Group reduces post-deployment production issues by 50% with Code4thought

OTE Group, the largest technology company in Greece, faced a challenge in managing software quality across its complex IT landscape. With over 50 different vendors and integrators, each with their own standards and processes, the effort and cost to maintain quality were high, leading to production issues. Code4thought was engaged to help address this.

Code4thought implemented its Sigrid solution, beginning with a pilot that was later expanded. The solution involved monitoring application quality, performance, and security, putting a continuous improvement plan into action, and streamlining the software delivery process. As a result, OTE Group reduced post-deployment production issues by 50%, onboarded 10 major vendors, and had zero release-day availability incidents. Code4thought's work helped foster a broader cultural shift towards quality excellence within the OTE Group IT ecosystem.

OTE Group