Case Study: North Highland achieves rapid device migrations and increased billable productivity with Code42

Consulting firm boosts productivity, billable hours, and revenue with Code42

North Highland is a global management consulting firm with 2,600 employees—about 80% of whom work on the road—so keeping consultants productive during frequent laptop churn (roughly 40 replacements a week) was critical. With their previous backup process, device restores took one to two days, causing significant downtime and lost billable hours whenever laptops were lost, stolen, or damaged.

By deploying Code42 (hybrid) to protect 2,600 endpoints, North Highland cut device migration times from days to about 15 minutes, allowing IT to ship replacement laptops immediately while restores run in the background. The solution also meets client compliance needs with encryption and private cloud options, eliminating data loss in real incidents and boosting productivity, billable hours, revenue, and employee satisfaction.

North Highland

Lincoln Higdon

IT Director