Case Study: MakerSpace NYC streamlines makerspace operations with Cobot

MakerSpace NYC runs 50,000 sq ft makerspace with Cobot

MakerSpace NYC, New York City's largest non-profit makerspace, faced significant operational challenges in managing its two large facilities. Their complex needs included tracking safety certifications for industrial equipment across dozens of machines, consolidating numerous revenue streams for billing, and managing both members and casual visitors. Most coworking software was not built to handle these intricate requirements of a makerspace, leading to potential manual overhead and inefficiencies. They turned to Cobot makerspace management software for a solution.

By implementing Cobot, MakerSpace NYC gained a unified system to manage all aspects of their operation. Cobot allowed them to track equipment certifications directly in each member's profile, manage members and non-members in a single system for easy conversion, and consolidate all invoicing for memberships, day passes, and per-use fees. The results included the removal of manual equipment checkout logs, streamlined visitor-to-member conversions, and simplified billing that met their non-profit grant reporting obligations. Cobot also provided tools to manage group programs and scheduled access automatically, significantly reducing administrative overhead.

MakerSpace NYC