Case Study: FanPass drives 3x conversions and 100x turnover with CobbleWeb

FanPass cuts churn in half with Cobbleweb

FanPass, a B2C marketplace for event tickets, faced challenges in managing its complex inventory and creating a trustworthy, efficient platform for buyers and sellers. They needed advanced features for search, listings, payments, and shipping. To address this, they partnered with vendor Cobbleweb.

Cobbleweb implemented a comprehensive solution using technologies like Symfony and Stripe Connect. They developed a powerful autocomplete search, smart dynamic forms, and an automated payment flow. The results were significant, with an eight-figure turnover and 60% year-on-year growth. Conversion rates increased threefold, and daily sales reached a record of £200,000, dramatically cutting the churn rate in half.

FanPass