Case Study: SUNY Upstate Medical University achieves streamlined contract tracking and improved audits with CobbleStone Software's Contract Insight

SUNY Upstate Medical University - Customer Case Study

SUNY Upstate Medical University, the only academic medical center in Central New York and the region’s largest employer, struggled with tracking, storing and sharing contracts and with communicating request status—often requiring multiple calls before employees could find the right contact and leaving requestors unsure where contracts were in the process.

After implementing CobbleStone Software’s Contract Insight™ Enterprise, Upstate streamlined contract workflows so users immediately know who to contact, improved contract audits, and captured price agreements to avoid list pricing. The solution delivered more efficient communication and a “concierge experience,” with long-term support and measurable process improvements.

SUNY Upstate Medical University

Nina

Systems Analyst