Case Study: Aircall achieves continuous on-demand pentesting and stronger platform security with Cobalt

Aircall Turned to Pentest as a Service to Meet Its Security Needs

Aircall, a cloud-based phone system handling daily voice calls and recordings, needed a flexible security partner to protect sensitive customer data throughout the software development lifecycle. To meet this need, Aircall engaged Cobalt and its Pentest as a Service offering to provide on-demand, regularly scheduled pentesting rather than only quarterly or annual assessments.

Cobalt delivered a Pentest as a Service platform staffed by pentesters with deep product and business-logic knowledge, enabling both planned and spontaneous tests. The engagement produced critical, actionable findings that Aircall triaged into development sprints, increased security awareness across the organization, and established a regular, flexible testing cadence that improved vulnerability visibility and remediation.

Aircall

Pierre-Baptiste Béchu

Director of Platform & Infrastructure