Case Study: Driven Connect launches luxury Dubai shuttle booking with COAX Software

Driven Connect launches luxury ride booking with COAX Software in 9 months

COAX Software partnered with Driven Connect to develop DrivenBus, a luxury ride-booking solution for Dubai's transit sector. The customer's challenge was to create a private shuttle service that offered the ease of ride-hailing apps with the reliability of scheduled public transit, requiring a complex platform for booking, real-time tracking, and flexible ticketing.

COAX Software built a comprehensive three-part system using React Native for passenger and driver apps and React for an operator web dashboard, all supported by a Ruby on Rails backend. The solution included key features like real-time bus tracking, a flexible subscription model, and QR code validation. The platform successfully launched, processing thousands of bookings with a 91% schedule adherence rate and a 78% monthly subscription retention rate, establishing DrivenBus as a reliable and popular transit alternative.

Driven Connect