Case Study: Driven Connect launches luxury Dubai shuttle booking platform with COAX Software

Driven Connect launches luxury ride booking platform with COAX Software in 9 months

COAX Software partnered with Driven Connect to address a gap in Dubai's transit market. The customer needed a luxury ride-booking solution that offered the convenience of ride-hailing with the reliability of scheduled public transit on fixed routes. The challenge was to build a complex platform that managed route visualization, flexible ticketing, real-time bus tracking, and operational fleet management, all while maintaining a simple user experience.

COAX Software developed the DrivenBus platform, which included mobile apps for passengers and drivers and a web dashboard for operators. The solution integrated key technologies like Google Maps, Stripe, and Firebase to handle route creation, QR code validation, real-time tracking, and subscription payments. The results were highly positive: the platform processed thousands of bookings, reduced route planning time to 12 minutes, achieved 91% schedule adherence, and maintained a 78% monthly subscription retention rate, proving the service's reliability and popularity.

Driven Connect