Case Study: Arrival launches a viral travel booking platform with COAX Software

Arrival launches travel booking platform with COAX Software, reaching 500,000 visitors

The travel brand Arrival, founded by influential Australian content creators, needed a custom booking platform to sell unique, curated trips directly to their large online audience. They faced challenges including technical instability from a previous contractor and the complex integration of the Nezasa TripBuilder API. They partnered with COAX Software for web development and third-party integration services to overcome these hurdles.

COAX Software developed a Node.js and React.js platform integrated with Nezasa for real-time trip data and a Payload CMS for independent content management. The solution included a sophisticated booking flow, HubSpot CRM integration, and Mapbox for interactive maps. The results were significant, with 500,000 visitors, 20,000 weekly active users, and over 200 direct bookings shortly after launch. COAX Software successfully delivered a foundation that empowered Arrival to fully own its customer relationships and scale its operations.

Arrival