Case Study: Hungry Jack’s improves drive-thru speed, accuracy, and upselling with Coates Group digital signage

Hungry Jack’s Uses Digital Signage to Connect the Customer Experience at +300 Locations

Hungry Jack's, a major Australian fast-food brand, faced a challenge with their outdated static menu boards, which prevented real-time updates and limited advanced content strategies. They partnered with Coates Group to implement a modern digital solution to enhance the customer experience.

Coates Group deployed its indoor and outdoor digital menu boards along with its proprietary Switchboard™ CMS across over 300 locations. This implementation by Coates Group led to significant improvements in drive-thru order accuracy, service speed, and average check totals through upselling, while also granting marketing teams remote control over menu content.

Hungry Jack’s