Case Study: Redeemer’s Fellowship streamlines maintenance management with Coast

Redeemer’s Fellowship completes 200+ work orders with Coast

Redeemer's Fellowship, a church in Roseburg, Oregon, faced challenges with its outdated maintenance strategy. Relying on emails and impromptu conversations led to requests being forgotten and work falling through the cracks. Their existing software was underutilized. Executive Pastor Steven Grace sought a simple, affordable solution from vendor Coast to better manage their facility maintenance needs.

Coast implemented its CMMS software, tailoring it to the church's existing process rather than forcing a new one. The solution utilized QR codes, allowing staff and volunteers to submit work order requests in under 30 seconds. This streamlined approach enabled the church to successfully track and complete over 200 work orders in seven months, getting requests done much quicker than before. Coast's affordability, ease of use, and excellent customer support were also highlighted as key benefits.

Redeemer’s Fellowship