Case Study: Open Sky Zion scales maintenance and inspections with Coast

Open Sky Zion scales from 3 to 13 camps with Coast

Open Sky Zion, a luxury glamping resort in Utah, faced challenges scaling its maintenance and inspection processes as it grew from three to thirteen camps. Their previous system of complex, multi-thousand-line Excel spreadsheets had become difficult to manage and report on, creating a barrier to efficient operations and consistent guest experiences.

By implementing Coast's work order management and inspection software, the resort built new, consistent operating procedures and checklists. The solution's QR codes allowed all 30 staff and guests to quickly log issues and access checklists from mobile devices. As a result, Open Sky Zion consolidated its tech stack, gained robust reporting to identify equipment trends, and significantly improved guest satisfaction by enabling staff to address issues more proactively.

Open Sky Zion