Case Study: Brew & Brews Drive Thru and Pizza improves communication and scheduling with Coast

How Brew & Brews Drive Thru and Pizza Replaced Emails and Texting

Brew & Brews Drive Thru and Pizza, a 15-employee restaurant and convenience store in Dayton, Ohio, was struggling with scattered communication and scheduling. Before Coast, owner Brian Todd and his staff relied on calendars, spreadsheets, email, text, and social media, which made it hard to keep everyone aligned and find a faster, more organized way to work.

With Coast, Brew & Brews consolidated communication into one place using group chats for the pizza staff, drive-thru team, and all employees, along with “Seen” for schedule accountability and “Links” for training resources. Coast improved communication, reduced confusion and missed shifts, and made day-to-day management more efficient, helping Brian save time and keep staff informed, especially during COVID-19 symptom check-ins.

Brew & Brews Drive Thru and Pizza

Brian Todd

Owner