Case Study: Gallup boosts staff retention by 86% with Coassemble employee onboarding

Gallup Has Found - Customer Case Study

Gallup Has Found reported that only 12% of employees believe their organization does a great job onboarding, creating risks of higher staff churn, longer ramp-up times, and extra training burdens. To address this, they looked to Coassemble’s onboarding platform to quickly and consistently bring new hires up to speed on internal policies and procedures.

Coassemble delivered structured, editable onboarding courses with templates, progress tracking and Zapier-enabled automation (like auto-enrollment), centralizing training and reducing the time existing staff spend on onboarding. The result: a Coassemble-based program supports the kind of well-designed onboarding shown to increase staff retention by 86%, cuts churn-associated costs (estimated at 6–9 months of an employee’s salary), and shortens new hires’ ramp-up time.

Gallup Has Found