Case Study: Erste Group enhances leadership and resilience with CoachHub digital coaching

Erste Group strengthens leadership and resilience with CoachHub in a 3-month coaching pilot

Erste Group, a large financial services provider in the eastern EU, faced dual challenges of navigating multiple crises and driving an internal cultural change. These situations created a growing need for leadership resilience and new mindsets among managers and experts. To address this, they partnered with CoachHub to utilize its digital business coaching platform and academy.

The solution involved launching a pilot program providing experts with unlimited access to digital coaching. CoachHub's platform included self-assessments to identify focus areas and enabled anonymized tracking of development needs to inform organizational strategy. This initiative supported Erste Group's goal of becoming a learning organization, with high participant satisfaction scores of 4.9/5 for their coaches and 4.8/5 for the program feedback.

Erste Group