Case Study: Allied Pinnacle achieves faster, mobile-enabled sales order processing with CNBS Software’s Fiori AppBuilder

Allied Pinnacle - Customer Case Study

The customer, Allied Pinnacle, faced a significant challenge after a merger between Allied Mills and Pinnacle Bakery. Their sales teams used two distinct, inefficient order processing methods, one of which was a paper-based system. The combined force was unfamiliar with the new, doubled portfolio of products and customers, and lacked real-time access to crucial data like pricing and stock availability. CNBS Software was engaged to provide a solution.

CNBS Software developed and implemented a mobile-ready Fiori app using the Fiori AppBuilder. This solution provided sales reps with real-time data on customer credit, stock availability, order history, and pricing, consolidating the entire sales order process into a simple, intuitive application. The results included 100% adoption by the sales force, dramatically improved customer satisfaction, and faster order processing. Notably, the solution also empowered customers to place their own orders directly through the same app, marking a true digital transformation.

Allied Pinnacle

Stephen

Allied Pinnacle