Case Study: Sonic Corp achieves streamlined, data‑driven supply chain quality and efficiency with CMX (ComplianceMetrix) SupplyChainMetrix

Sonic Corp - Customer Case Study

Sonic Corp., the largest drive‑in restaurant chain in America, faced gaps and inefficiencies in its supply chain and found existing platforms too limited. In late 2010 Sonic selected CMX (ComplianceMetrix) and its SupplyChainMetrix™ (SMX) solution after a buy‑vs‑build review because it offered a data‑driven, easily integrated platform with a flexible workflow engine and customizable reporting.

CMX deployed SMX (live Q1 2011) to manage Sonic’s 300+ suppliers and hundreds of products, ingredients, nutritional details and allergens, with direct interfaces to their third‑party audit provider. The CMX solution automated record keeping and workflows, delivered KPI reporting that lets Quality Managers pinpoint systemic issues, and improved supplier compliance—resulting in measurable operational efficiencies and concrete time and cost savings for Sonic.

Sonic Corp

David Abney

Director of QA and Food Safety