Case Study: Buffalo Wild Wings achieves operational excellence with CMX1

Buffalo Wild Wings rolls out 30 activities in weeks with CMX

Buffalo Wild Wings, the largest sports bar brand in the United States, needed a solution to digitally manage operating procedures, audits, and checklists across its 1,250 locations to ensure food safety, compliance, and operational consistency. They selected CMX and its ActivitiesX1 platform for its out-of-the-box and mobile capabilities.

CMX's solution enabled the quick creation and rollout of nearly 30 different audit and self-assessment activities. Using ActivitiesX1, Buffalo Wild Wings achieved a 30-day rollout, improved operational excellence, and gained the agility to rapidly adapt its business model during the COVID-19 pandemic. The vendor's tools provided consistent oversight for brand standards, food safety, and guest experience across all outlets.

Buffalo Wild Wings