Case Study: Bloomin’ Brands, Inc. achieves global supply chain quality and compliance with CMX

Bloomin' Brands manages global quality and compliance with CMX1

Bloomin’ Brands, Inc., owner of Outback Steakhouse, Carrabba’s, Bonefish Grill and Fleming’s, is a global casual-dining operator with 4 restaurant chains, 93,000 Team Members and 1,500+ restaurants across 48 states and 20 countries. Facing siloed supplier data, manual and inconsistent onboarding, poor recordkeeping, and limited coordination, Bloomin’ Brands engaged CMX and began using the CMX1 Global Quality and Compliance (GQAC) solution to standardize and scale its supply chain quality programs.

CMX implemented CMX1 as a single source of truth to manage suppliers, product specifications, supplier onboarding, document management, mobile facility audits, CAPA workflows, lab test integration, and nutrition/allergen calculations. The platform delivered automated onboarding and change-management controls, mobile audits with automatic CAPAs, task orchestration, and full audit trails—giving Bloomin’ Brands improved oversight, consistency, and the ability to scale quality and compliance across its global footprint.

Bloomin’ Brands, Inc.

Lindy Miller

Senior Director Supply Chain Quality & Product Innovation