CMX
20 Case Studies
A CMX Case Study
A&W Canada, a large restaurant chain with over 1000 locations, faced the challenge of rapidly implementing and measuring new COVID-19 safety measures and updated operational guidelines across its entire organization. They needed to ensure correct sanitization, protect staff with health screenings, and automate record-keeping for compliance, all while dealing with fast-changing regulations.
Using the CMX1 platform and its ActivitiesX1 solution, A&W Canada created customized digital checklists for daily cleanliness and operational assessments. This allowed them to quickly update and roll out new procedures. The solution from CMX provided improved chain-wide visibility and compliance. The company achieved measurable impact, including year-over-year improvements in Brand Compliance Assessment scores and better execution of key operating standards.