Case Study: Livework Studio improves visibility and resourcing with CMap

Livework Studio - Customer Case Study

Livework Studio, a service design agency and business consultancy with offices across several countries, was struggling to manage projects, resourcing, and invoicing with a mix of spreadsheets and disconnected systems. The manual process created duplication, errors, and limited visibility into profitability, team workload, and project progress. CMap provided the firm with a clearer way to manage its core business and improve oversight across teams.

CMap implemented a PSA solution with advanced resourcing, reporting, and integration with Livework Studio’s finance system, including multicurrency support for its international offices. With CMap, the company gained a clear view of who was working on what, reduced resourcing administration from a full-time role to just a couple of hours per week, and improved strategic decision-making through reliable data. CMap helped Livework Studio operate more consistently, save time, and better understand business performance.

Livework Studio

Kiara Coen

Director of Operations