Case Study: Make Architects achieves greater visibility into operations with CMap

How Make gains visibility into its operations by improving engagement with CMap’s project and resource management tool

Make Architects, a global architecture, interior, and urban design firm with 150 staff across London, Hong Kong, and Sydney, needed better visibility into its operations, financials, resourcing, and project profitability. Its previous ERP system was hard for creatives to use, produced poor data, and lacked the reporting and support the business needed. Make turned to CMap for project management, time and expense recording, invoicing, and resource planning.

CMap provided Make with a better-designed project and resource management tool that improved engagement across the practice and gave the team a single source of truth for project and practice information. With CMap, Make increased timesheet and expense compliance, improved project management, and gained clearer forward-looking resourcing and profitability visibility. Laura Gore, Head of Finance, said the team can now drill into the data to quickly see whether projects are profitable, and she recommends CMap because “it just works.”

Make Architects

Laura Gore

Head of Finance